Answers

Frequently Asked Questions

We want to make sure we are a great fit for you.  Get answers to common questions below.

About Precipeace

Precipeace is an emotion-thought focused support system that helps you get the results you want in your life from the inside out. Our private one-on-one program, guides and insights are available to anyone, anywhere with a mobile, tablet or computer device, an internet connection.

Learn more about who we are by clicking here and how we can help you today by clicking here.

If you are just getting started with Precipeace, we invite you to download our free guide to achieving more calm, stillness, and peace in your life by downloading our Free Happiness Blueprint.

If you are looking for actionable content on the science of transformation from within, read our free blog called Insights to learn how to overcome barriers like worry, anger, loneliness, sadness.

If you would like immediate, private one-on-one support to help you feel better and get the results you want, click here to see whether our solution-focused system is a good fit for you.

A Mentor is a trained and vetted professional who specializes in helping people overcome barriers affecting their ability to live happier lives with the people they love. Mentors may be psychologists (PhD / PsyD), marriage and family therapists (MFT), clinical social workers (CSW / MSW), professional counselors (PC) or Life Coaches focused on the present and future.

 

Our empathetic and transformative wellness professionals help their clients feel better fast and makes it last.  Besides passing a background check and being vetted for experience and fit with our results-driven system, every Mentor is carefully supervised for quality and effectiveness.

They are typically trained therapists, positive psychologists, wellness, career, or life coaches who have proven success in a coaching setting.

While psychotherapy is generally focused on the causes and treatment of dysfunction related to issues from your past, our network of wellness professionals, called Mentors are focused on getting you unstuck, so you can concentrate on the present and future.

Here are a few of the ways we can help you.

  • Feel better when you are sad, angry or worried
  • Eliminate isolation, loneliness, emptiness
  • Experience more inner calm, clarity, and peace
  • Build self-esteem and confidence
  • Create and maintain healthy relationships
  • Create a better work-life balance
  • Improve your productivity and energy
  • Being healthier physically
  • Change habits and behaviors that hold you back
  • Find meaning and purpose in your life
  • Discover your inner gifts, hidden talents, and inner potential

Our mission is to provide you with the best support to achieve the results you want.

Our Mentors will communicate with you inside the Precipeace program on any mobile phone, tablet, or computer with an internet connection.

You are assigned to a Primary Mentor who will be responsible for providing support and guidance to you on an ongoing basis.

In certain cases, you may also be re-assigned to a specialist within Precipeace based on your individual situation.

Although we encourage you to work things out with your primary mentor (who has been assigned to you based on your preferences) we understand that there could be conflicts that necessitate a change. Simply let your Mentor know or contact us privately at care@precipeace.com to request a change.

After you sign up, you will choose a date and time to chat privately with your Mentor inside the Precipeace application.  They will talk about things like your goals and barriers and create a roadmap called a Blueprint to help you get the results you want. They will also explain how our system works and answer any questions you have.

The Blueprint Planning Session is an important initial chat session with your Mentor about your goals and barriers.  We will help you craft a roadmap called a Blueprint to help you get the results you want, explain our Discovery process and next steps.  Simply pick a date and time that is convenient for you.

Filling out a Discovery within Precipeace helps you easily and effectively identify and transform negative thoughts that are leading to undesirable emotional, physical, and behavioral pain keeping you from the life you want.

Start a new Discovery whenever you are feeling worried, sad, lonely, angry or empty within your private space inside the Precipeace application, and get support and guidance from your assigned wellness professional, called a Mentor.

Click here to learn more about how it works.

Program Details

We have worked hard to make Precipeace the most affordable and effective solution-focused support system in the world.  Because of our no one gets left behind mission, we have priced our solution at the extremely affordable price of just $15 / month.  To keep payments simple, will bill your credit card every 3 months.   There will be no changes in price unless you are notified at least one month before the next charge.

You can also cancel at any time by contacting care@pecipeace.com, letting your Mentor know or by calling us.

Click here to start today.

As much as we want it to, change does not happen overnight.   Every person and situation is unique.   However, with the right mindset and support, you will see and feel progress on day 1 and continue to solidify the habits to lasting happiness as time goes on.   With Precipeace, you will be able to track how you feel starting on day 1 and compare that to how great you will be feeling (and the activities you will be doing) after 3 months of support.

We are honored and proud to help you, please click here to join us.

At Precipeace, we believe in you and the transformative results we can help you achieve.  A partial or full refund may be issued at our discretion on a case by case basis.  Any refund issued may take 5-10 business days to show up on your credit card statement.

Precipeace is available on any device with internet access including desktop, laptops, tablet and mobile phones.  You can download The Precipeace mobile app or log in on our website.

For Android Users – download here

For IOS Users – download here

Yes, Precipeace was developed to accommodate anyone in the world who has access to a computer, tablet, or mobile device and desires a support system to help them get the results they want.

If you have any issues or questions about anything in Precipeace, please email us at care@precipeace.com and we will assist you with resolving any concerns or requests you may have.

However, if you no longer wish to continue with us, you can cancel at any time.

To cancel, simply send an email to care@precipeace.com, let your Mentor know, or call us.

Once you cancel, your account will be set to non-renewal and you will not be charged when your next renewal date occurs.

You will have complete access to Precipeace until your next renewal date arrives.

We take the responsibility of maintaining the privacy and security of your data very seriously. Below are a few of the ways we enforce your privacy and security.

Anonymity

Enjoy all the benefits of using Precipeace without having to disclose your identity to any mentor or client care personnel unless you voluntarily choose to.

SSL Protection

Our website is secured via SSL, so you are safe browsing our site and entering confidential information.

SSL (Secure Sockets Layer) is the standard security technology for establishing an encrypted link between a web server and a browser. This link ensures that all data passed between the web server and browsers remain private and integral. SSL is an industry standard and is used by millions of websites in the protection of their online transactions with their customers.

An SSL Certificate issued by a CA (in our case, Godaddy) to an organization and its domain/website verifies that a trusted third party has authenticated that organization’s identity. Since the browser trusts the CA, the browser now trusts that organization’s identity too.

Industry Leading Infrastructure Management

Your data is protected on the Amazon Web Service infrastructure, which puts strong safeguards in place to help protect your privacy. All data is stored in highly secure AWS data centers.

In addition to the above, please make sure we are able to properly safeguard your account, by never sharing any data and communication with your mentors outside of our Precipeace website or mobile application. More information about how we protect your data can be found in our Privacy Policy (which includes our Cookie Policy).

If you or someone you know is in a crisis or life-threatening emergency, don’t use this site.  The resources below can provide you with immediate help.

United States

Emergency: 911
National Domestic Violence Hotline: 1- 800-799-7233
National Suicide Prevention Lifeline: 1-800-273-TALK (8255)
National Hopeline Network: 1-800-SUICIDE (800-784-2433)
Lifeline Crisis Chat (Online live messaging): http://www.crisischat.org/
Crisis Text Line: Text “DESERVE” TO 741-741
Self-Harm Hotline: 1-800-DONT CUT (1-800-366-8288)
Family Violence Helpline: 1-800-996-6228
Planned Parenthood Hotline: 1-800-230-PLAN (7526)
National Council on Alcoholism & Drug Dependency Hope Line: 1-800-622-2255
National Crisis Line – Anorexia and Bulimia: 1-800-233-4357
GLBT Hotline: 1-888-843-4564
TREVOR Crisis Hotline: 1-866-488-7386
Veterans Crisis Line: https://www.veteranscrisisline.net
Suicide Prevention Wiki: http://suicideprevention.wikia.com

UK & Republic of Ireland
Emergency: 112 or 999
Non-emergency: 111, Option 2
24/7 Helpline: 116 123 (UK and ROI)
Samaritans.org: https://www.samaritans.org/how-we-can-help-you/contact-us
YourLifeCounts.org: https://yourlifecounts.org/find-help/

Canada
Emergency: 911
Hotline: 1-888-353-2273
YourLifeCounts.org: https://yourlifecounts.org/find-help/
Crisis Services Canada: http://www.crisisservicescanada.ca/en/
Canadian Association for Suicide Prevention: https://suicideprevention.ca/need-help/

India
Emergency: 112
Sneha India (http://www.snehaindia.org) is available 24/7 on the phone by calling 91 44 24640050

Technical Support

We value and appreciate any feedback, idea, bug or questions to help us continue to improve our service. Please submit any suggestion to care@precipeace.com. Thank you.

Support for account or technical related questions is available 24/7 via in-app chat. Simply go to the chat section of Precipeace, select the available Client Care agent and submit your request. Alternatively, should you require additional assistance, please email your inquiry to care@precipeace.com.

On the login screen, click on the Forgot Password link on the login screen.  If you still need help, please email  care@precipeace.com or use the chat option on this page.

We accept all major credit cards and accept users from any country.   If you have any problems or questions, please contact care@precipeace.com and we will be happy to assist you!

If you forgot your password, please click on this forgot password link.   If you still have any trouble logging on, please send an email to care@precipeace.com with a description of the issue, and email address you used to sign up so we can use to reach you as soon as possible.  You can also use the live chat option on the bottom of this page.

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Allow us to help you get rid of the barriers that have kept you stuck from getting the results you want in your life.  Click the button below to learn how we can help you today.